Privacy Policy

We, at Real Estate Hubli, along with our global affiliates, are dedicated to protecting your privacy and ensuring the security of any personally identifiable information you share with us.

This Privacy Policy (“Policy”) applies to our website (realestatehubli.com) and mobile application (collectively referred to as the “Platform”). The Policy outlines how Real Estate Hubli (the “Company”) collects, processes, shares, and safeguards user data when accessing the Platform or using our services (“Services”).

By using the Platform or providing consent, you agree to the collection and use of your data as outlined in this Policy. Where required, we may seek separate consent for specific data processing activities.

1. Information We Collect

We collect various types of data when you access our Platform or Services:

A. Information You Provide Directly

When you create an account, list a property, or communicate with us, we collect:

  • Personal Details: Name, contact information (phone, email, address), and login credentials.
  • Property Details: Type (residential, commercial), location, specifications, pricing, amenities, and images.
  • Identity Verification: Documents such as Aadhaar, PAN, passport, or property ownership proof.
  • Payment Details: Transactions are handled by third-party providers. We do not store sensitive financial information.
  • Communication Records: Emails, calls, messages, and feedback related to our services.
  • Voice Data: Voice recordings included in property listings.

B. Information Collected Automatically

We collect technical and usage data when you use our Platform, including:

  • Usage Data: Browsing behavior, search queries, session times, and preferences.
  • Device Information: Model, OS, IP address, browser type, and identifiers.
  • Location Data: Approximate location based on IP address.
  • Cookies & Tracking Technologies: Used to enhance your experience and analyze trends.
  • Transactional Data: Purchase history and related activities.
  • App Permissions: Notifications, camera, location, and other settings based on user preference.

C. Information from Third Parties

We may receive additional data from partners such as advertisers, marketing agencies, and authentication services (SSO, MFA, 2FA providers). This may include contact details and preferences.

2. How We Use Your Information

We use your data for the following purposes:

A. Service Delivery

  • Account creation, profile management, and property listing.
  • Facilitating communication between users (buyers, sellers, agents, etc.).
  • Displaying property listings and search results.

B. Marketing & Promotions

  • Sending promotional offers and recommendations.
  • Sharing property-related opportunities based on user interest.

C. Platform Improvement

  • Enhancing user experience, customizing content, and optimizing search results.
  • Monitoring performance through analytics.

D. Fraud Prevention & Security

  • Identifying suspicious activities and ensuring compliance.
  • Verifying identities and property details.

E. Legal & Compliance

  • Fulfilling regulatory requirements and responding to legal inquiries.
  • Enforcing platform policies and user agreements.

3. Sharing of Information

We share personal data under the following circumstances:

  • Service Providers: With third parties assisting in platform operation and verification.
  • Platform Users: Contact details shared between buyers, sellers, brokers, and agents.
  • Financial Partners: Banks and NBFCs for loan-related services.
  • Legal Authorities: When required by law.
  • Business Transfers: In case of mergers, acquisitions, or corporate restructuring.

We do not control third-party privacy policies and recommend reviewing their terms before engaging.

4. Cookies & Tracking

We use cookies to personalize experiences and track user engagement. Users can manage cookie settings via browser options, but disabling them may affect platform functionality.

5. User Rights

You have the right to:

  • Access, modify, or delete personal data by contacting us.
  • Withdraw consent for marketing communications.
  • Manage app permissions through device settings.

Requests can be sent to feedback@realestatehubli.com. Note that certain essential data is required for service continuity.

6. Data Storage & Security

We store data in India and may transfer it internationally to trusted partners. Robust security measures are in place to protect user information. Despite best efforts, no digital system is entirely secure.

7. Retention Policy

We retain personal data for as long as necessary to provide services, meet legal requirements, prevent fraud, and enforce agreements. Post termination, anonymized data may be used for analytical purposes.

8. Third-Party Links & Services

Our Platform may contain external links. We are not responsible for the privacy practices of third-party websites. Users should review their respective privacy policies before sharing data.

9. Children’s Privacy

The Platform is not intended for individuals under 18 years of age. Minors should only use the services under parental supervision.

10. Policy Updates

We may update this Policy periodically. Changes take effect upon publication. Users will be notified of significant modifications.

11. Contact & Grievance Redressal

For any privacy-related concerns, contact our Grievance Officer:

Prashanth S
Grievance Officer
Real Estate Hubli
204, Green Park, Keshwapur, Hubli 580023, Karnataka
Email: privacy@realestatehubli.com